Privacy Policy of LendTrustly

Last Updated: January 6, 2024

This Privacy Policy outlines how LendTrustly collects, uses, stores, and protects the personal data of users of our website https://lendtrustly.com, as part of our loan services.

1. Personal Data Collection

We collect certain personal information when you use our website or services, including:

  • First and last name
  • Mailing and email address
  • Phone number
  • Financial details (income, expenses, debt situation)
  • Identity documents (ID card, passport, etc.)
  • Bank account details

This data is collected via online forms, phone calls, or emails in the context of a loan request or account creation.

2. Use of Personal Data

Your personal data is used to:

  • Assess your loan application
  • Evaluate your creditworthiness
  • Manage the customer relationship
  • Comply with legal and regulatory obligations
  • Prevent fraud and money laundering
  • Send you communications regarding your application or our services

3. Data Sharing

Your information may be shared with third parties in the following cases:

  • Technical service providers (hosting, identity verification, etc.)
  • Financial partners (banks, credit institutions)
  • Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties for commercial purposes.

4. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or disclosure.

5. Data Retention

Your data is retained for a period compliant with legal and regulatory obligations, particularly those related to anti-money laundering (typically 5 to 10 years).

6. Your Rights

In accordance with applicable laws (including the GDPR), you have the right to:

  • Access your data
  • Request rectification
  • Request erasure (under certain conditions)
  • Object to or restrict processing
  • Request data portability

To exercise these rights, please contact us at:
📧 contact@lendtrustly.com

7. Cookies

Our website uses cookies to enhance your user experience. You can adjust your preferences or reject cookies through your browser settings.

8. Policy Updates

We reserve the right to modify this policy at any time. Any changes will take effect upon publication on our website.